Shipping Method

1. Shipping Methods at Shop Ball Stars:

• Free Standard Shipping:Orders of any amount are shipped with E-Packet, China Post Air Mail, or Netherland Post shipping, and include a tracking number.

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• Express Shipping ($20-$60, depends on the destination countries):

1. Order Delivery Timeline:

   Your order goes through several steps before reaching your door. Here are those steps:

   (Please provide additional details about the order delivery timeline or steps if available.)

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3. 2. Order Delivery Timeline:

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   2.1 All times listed are estimates and are not guaranteed. The exact time varies with the destination. Customization back-order and special-order processing procedures will postpone the delivery by 1-2 business days.

5. 2.2 Items that are in stock are typically shipped within 1-2 business days. Customization back-order and special-order processing procedures will also postpone the shipment by 1-2 business days.

6. 2.3 During the holiday season, orders may experience delays of 1-2 weeks, particularly during the Chinese Spring Festival.

7. 3. Order Tracking Support:

8. For orders placed while signed in to the Shop Ball Stars account, sign in and visit your Order History for tracking information.

9. Order Tracking Tips & Considerations:

10. Please allow an additional 1-2 business days processing time for all personalized products.
11. Shipping times may vary during high-volume order periods.

12. If your order has not shipped after three business days, you will receive an email notifying you. Some reasons for the delay could include:

13. Higher order volume during this time.
14. Item(s) in your order may be on backorder in the next 72 hours.
15. Item(s) in your order may be out of stock due to high demand.
16. Shipping address is incomplete and cannot be shipped.
17. A payment issue may have occurred while placing the order.

18. If you need further assistance, please contact us, and we are happy to assist.